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March 24, 2008
Response Point SP1 Announced 3/24/08
Today Microsoft announced features of the SP1 (aka Service Pack 1) of Response Point. Some of the highlights are:
* SIP Trunking/VOIP added - system will now work with analog and VOIP lines
* Simple (Free) Upgrade
* Direct Inbound Dialing (DID) Capability
* Enhanced Call Logging and Reporting
* On-Hook status of telephones visibile within your organization
* Click-to-Call - inside and out
Posted by daveb at March 24, 2008 10:05 AM